Returns & Exchanges

At Lush Designs, we want you to be completely enamored with your home decor, which is why we offer a 30-day return window for all items in their original condition. If your new piece doesn't perfectly complement your space, our streamlined return process ensures a hassle-free resolution.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully place the items in their original packaging, ensuring all protective inserts are included to prevent damage during transit.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your box, covering any previous barcodes.

• 4.
  Drop Off and Refund

  Hand your package to the designated carrier; once our warehouse inspects the return, your refund will be processed within 5-7 business days.